Welcome to our frequently asked questions (FAQs) page. Cannot find the questions you want answered? Ask us.
Personal Training / Online Coaching
Contact us, and we can recommend what the best options are. We generally recommend starting with our movement assessment. We can then arrange a time and date that works for you.
You will be sent a confirmation email. Inside the email will be two links to follow. The first link is an intake form that provides us with details of your current health. The second link is an informed consent form that includes essential information about your session, its benefits, and potential risks.
The informed consent form is designed to provide the necessary information to decide about your session. Please read it carefully, and feel free to ask any questions before signing.
Embarking on your fitness journey with a Movement Assessment is the crucial first step towards a healthier, more active you. Skilfully conducted by our experienced coaches, this comprehensive evaluation is the foundation for your personalised programme.
Benefits of Starting with a Movement Assessment:
- Holistic Understanding: Gain insights into your body’s unique mechanics, allowing for a tailored approach to your fitness plan.
- Early Issue Detection: Identify potential problem areas at the outset, addressing them proactively for long-term success.
- Customised Coaching: Your fitness plan is crafted based on your movement patterns, ensuring optimal results.
- Informed Decision-Making: If you need clarification on your fitness path, a Movement Assessment guides you toward the right programme.
Embark on your transformative journey by scheduling your Movement Assessment today!
We generally work with rotational sports. Tennis, golf, and football are just a few of the sports we work with. Rotational sports have very similar mechanics associated with them.
We have had great results working with clients entirely online if it’s general backaches. However, if your pain is acute and you live within a distance of RTF, it’s best to have a face-to-face assessment. We are happy to discuss your current situation and advise you on options. Please get in touch with us for more information.
Some of the more common conditions we see.
- Back Pain
- Knee Pain
- Hip Pain
- Shoulder Pain
- Neck Pain
- Plantar Fasciitis
- Heel Pain/Achilles Tendinitis
- Musculoskeletal Imbalances
- Joint Swelling Associated with Sprains/Strains
- Ligament Sprains
- Muscle Strains
- Non-Acute Bursitis
- Shin Splints
Clients can send emails at any point, depending on the training package you choose, but we’ll respond to them at a predetermined time each week. There are guidelines that enable us to promptly provide better and more focused support.
Guidelines
- Clients can send one email a week.
- The email must be all bullet points.
- Each bullet point is a question or comment.
- Each bullet point is a maximum of 3 sentences.
- There can be an unlimited amount of bullet points.
- We are always available in case of emergency.
An invoice will be sent before each 4 or 12 week training block. Payment is required before each training block starts. Bank transfers are the preferred method of payment. If you’re unable to pay by bank transfer. Please get in touch with us.
If you need to cancel or reschedule your session, please give us at least 24 hours notice. This allows us to adjust our schedule and accommodate other clients.
Cancellations with less than 24 hour’s notice may be subject to a late cancellation fee. This fee helps us cover the costs associated with the reserved time slot.
Failure to attend your scheduled session without prior notice will be considered a “no-show.” No-show appointments will be subject to the full session fee, which will be taken from the block bookings.
If you would like to cancel your programme with us, written confirmation is required via email. Once received, we will cancel your programme and any further payments. RTF is committed to providing you with exceptional customer service. Our professional, educated, and experienced coaches will give you the best service possible. We do not issue refunds for our services. We do not issue refunds on any of our purchased training packages.
Going away during your training programme, that’s fine. If you’re going to be away for at least two weeks, then you can give us at least four weeks’ notice, and we’ll be able to put your training on hold. At the end of your training package, we’ll credit that time back. You could hold your training for a maximum of one 2-week period for every 12 weeks of training.
We will recommend what types of equipment are best for you during the initial stages of your training programme. Please provide details on what equipment you can access when you get started.
Our approach involves providing valuable nutritional advice to guide you in making informed decisions about your diet. While we don’t offer specific diet plans, our team is dedicated to helping you make better choices for a healthier lifestyle.
All our packages are designed differently for specific individual needs. Please get in touch with us for more details.
We find our clients stay with us, so it would be a case of adjusting your programme so we can continuously provide the best service to achieve your goals.
Soft Tissue Therapy
You will be sent a confirmation email. Inside the email will be two links to follow. The first link is an intake form that provides us with details of your current health. The second link is an informed consent form that includes essential information about your treatment, its benefits, and potential risks.
The informed consent form is designed to provide the necessary information to decide about your session. Please read it carefully, and feel free to ask any questions before signing.
The therapist will guide you through postural and movement assessments during your session. These assessments identify any imbalances in your posture or movement contributing to your condition. To determine your current level of function, the therapist will perform active and passive tests to find your joint ranges of motion, muscle strength, and length. Before beginning the treatment and with your consent, the therapist will assess the condition of your tissues by using palpation techniques with their hands.
Overall, the initial assessment is a crucial part of the treatment. Before beginning the session, the therapist will discuss each assessment aspect with you.
When receiving a soft tissue treatment, it’s essential to wear clothing that allows easy access to the areas the therapist needs to work on. Soft tissue therapy typically targets specific muscle groups, so wearing appropriate attire will ensure both your comfort and the effectiveness of the treatment. Here are some general guidelines on what to wear:
- Comfortable Athletic Clothing: It’s best to wear comfortable, loose-fitting athletic clothing, such as shorts and a sports bra or a tank top. These options provide easy access to the areas commonly worked on during a soft tissue treatment, like the legs, back, and shoulders.
- Minimal and Easily Adjustable Clothing: Avoid wearing multiple layers of clothing with zippers, buttons, or belts that can get in the way. The therapist needs to have direct contact with your skin and muscles.
- Remove Jewellery and Accessories: Before your treatment, remove any jewellery, watches, or other accessories that could interfere with the therapist’s work or cause discomfort.
- Communication: Communicate with your therapist about any concerns or areas you want them to focus on. They will ensure you are adequately covered and comfortable while addressing your needs.
- Towels or Sheets: In professional settings, therapists typically provide draping using towels or sheets to cover areas not currently being worked on, maintaining your privacy and ensuring your comfort.
Ultimately, the clothing you wear during a soft tissue session should balance, allowing the therapist to access the necessary muscles and making you feel comfortable and modest. Communicating with your therapist about your preferences and concerns is essential to ensure a positive and practical experience.
If you’re going away on holiday and unable to schedule a session in a specific month, that’s fine; you can make that session up the following week. We would require at least four weeks’ notice of any changes to our scheduled treatments.
An invoice will be sent before each session or treatment block. Payment is required to be paid before each session or treatment block starts. Bank transfers are the preferred method of payment. If you’re unable to pay by bank transfer. Please get in touch with us.
You must contact us with at least 24 hours notice to cancel or change your appointment.
